Last updated: 25th Jan 2026
At Wild Goat Trekkers, we understand that travel plans may change. However, due to advance planning, logistics, and third-party bookings involved in trekking activities, the following cancellation policy applies.
Our cancellation policy is designed to be transparent and fair for both participants and operations.
Booking Amount Policy
A 25% booking amount is required to confirm participation.
Booking is considered confirmed only after receiving the booking amount.
The booking amount is used to block seats, arrange logistics, permits, and accommodations.
Cancellation by the Participant
🏔️ For Multi-Day Treks & Tours
(Cancellation timeline is calculated from the departure date)
More than 10 days before departure:
➝ Booking amount can be transferred to another trek or future departure (within 6 months).
➝ No cash refund of the booking amount.5–10 days before departure:
➝ 50% of the booking amount is forfeited
➝ Remaining 50% can be adjusted in a future trek (within 6 months).Less than 5 days before departure:
➝ Booking amount is non-refundable and non-transferable.
🌲 For Day Tours & One-Day Treks
48 hours or more before departure:
➝ Booking amount can be adjusted to another day tour (subject to availability).Less than 48 hours before departure:
➝ Booking amount is non-refundable.
No-Show Policy
If a participant fails to report on the departure date/time, it will be treated as a no-show, and the booking amount will be forfeited.
Cancellation by Wild Goat Trekkers
Wild Goat Trekkers reserves the right to cancel or reschedule a trek or tour due to:
Weather conditions
Natural calamities
Road blockages
Safety concerns
Insufficient group size
In such cases, participants will be offered:
Full refund of the booking amount, or
Option to reschedule to a future departure.
Force Majeure
Wild Goat Trekkers shall not be held responsible or liable for any cancellation, delay, modification, or disruption of a trek or tour caused by events beyond our reasonable control (“Force Majeure”), including but not limited to:
Extreme weather conditions
Natural disasters (landslides, floods, earthquakes, avalanches, etc.)
Government orders, restrictions, or lockdowns
Road closures or transportation disruptions
Medical emergencies or pandemics
Political unrest or unforeseen safety risks
In such situations, Wild Goat Trekkers will make reasonable efforts to offer one of the following options, subject to feasibility:
Rescheduling the trek or tour to a future date
Adjustment of the booking amount toward another trek or departure
Refund of the booking amount, after deducting any non-recoverable costs already incurred
No compensation, damages, or additional claims shall be applicable under Force Majeure circumstances.
Rescheduling Policy
Rescheduling requests must be made at least 7 days before departure.
Rescheduling is subject to availability and operational feasibility.
Price difference, if any, must be paid by the participant.
Refund & Adjustment Notes
Adjusted amounts must be used within 6 months from the original departure date.
Refunds (if applicable) will be processed within 7–10 working days.
Payment gateway or bank charges, if any, are non-refundable.
Acceptance of Policy
By confirming a booking with Wild Goat Trekkers, participants acknowledge that they have read, understood, and agreed to this cancellation and refund policy.
Important Notice:
This Cancellation & Refund Policy should be read in conjunction with our Terms & Conditions and Privacy Policy. All bookings with Wild Goat Trekkers are governed by these policies collectively.